Privacy Policy

Who we are

Our website address is: https://aganthuka.datampowered.au.


Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.


Cookies

What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They are commonly used to make websites work more efficiently and to provide information to the website owners.

How We Use Cookies

We use cookies for various purposes, including:

  • Ensuring the functionality of our website.
  • Analysing how visitors interact with our website to improve its performance and user experience.
  • Personalizing content and advertisements based on your preferences.
  • Facilitating social media integration.

Types of Cookies We Use

  1. Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and use its features, such as accessing secure areas and making reservations.
  2. Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors to our website and to see how visitors move around when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
  3. Functionality Cookies: These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (such as your choice of language or region).
  4. Advertising/Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

We may update our Cookie Policy from time to time to reflect changes in technology, legislation, or our services. Any such changes will be posted on this page, and we encourage you to check back periodically for the latest information.

Contact Us

If you have any questions about our Cookie Policy, please contact us at [email protected]


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who We Share Your Data With

We ensure that all data sharing respects your privacy rights and is compliant with data protection regulations applicable to us. If you have any questions about the specific parties with whom your personal data may be shared, please contact us at [email protected]

  1. Service Providers: We engage various service providers who perform functions on our behalf. These include hosting, maintenance, and support of our website, processing payments, conducting audits, and performing analytics. These service providers are bound by strict data protection agreements and are only given access to your data as necessary to perform their specific services.
  2. Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  3. Business Transfers: In the event that we undergo a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
  4. Affiliates: We may share your data with our affiliated entities for purposes consistent with this Privacy Policy. Our affiliates will respect the confidentiality of your data and treat it in accordance with this policy.
  5. Marketing Partners: With your permission, we may share your data with selected third parties who may offer products or services that might interest you.

At Aganthuka Galle, we are committed to protecting your privacy. We share your personal data only when necessary to provide our services or as required by law. Below are the categories of third parties with whom your data may be shared:


How long we retain your data

At Aganthuka Galle, we only retain personal data for as long as necessary to fulfill the purposes for which it was collected, and to comply with our legal obligations. Here are the details regarding our data retention practices:

  1. Guest Records: We retain records of our guests, including personal details, booking information, and communications, for a period of one year after your last interaction with us. This period supports our operational needs, such as customer service, and allows us to handle any follow-up concerns or queries you may have about your stay.
  2. Financial Records: For compliance with legal and financial reporting requirements, any financial data related to transactions may be kept for a longer period as prescribed by applicable law.
  3. Marketing Information: If you have opted-in to receive marketing communications from us, we will retain your contact information until you opt-out or request that we delete your information. You can unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
  4. Data Deletion: Upon the expiry of the retention periods, your personal data will be securely deleted or anonymized, so it can no longer be associated with you, unless there is a legal requirement to keep it longer.

We are committed to ensuring that your information is secure and kept only for as long as it is necessary for the purposes stated. If you have questions about our data retention policy, please feel free to contact us at [email protected]


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.